Terms & Conditions

The terms that govern your use of our website and services.

Last updated · January 2026

1. Acceptance of Terms

By accessing and using this website www.vetraj.com (the “Site”), you accept and agree to be bound by the terms and provisions of this agreement. You also acknowledge that any posted guidelines or rules applicable to particular services on the site shall be deemed incorporated by reference into these Terms.

2. Services Provided

Vetraj by Wintin Retail Pvt. Ltd. provides a range of veterinary care services and pet wellness products. We reserve the right to modify or discontinue, temporarily or permanently, any service (or any part thereof) with or without notice.

3. Registration

Certain site features require account registration. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate. You are responsible for safeguarding your account credentials and for all activities under your account.

4. User Conduct

You agree not to upload, post, email, transmit or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, or invasive of another’s privacy. You will not impersonate any person or misrepresent your affiliation with any person or entity.

5. Purchase and Payment

You must provide valid payment information and agree to pay all charges incurred by you or any users of your account at the prices in effect when such charges are incurred. All payments are processed through secure third-party payment gateways.

6. Intellectual Property

The Site and its original content, features, and functionality are owned by Vetraj by Wintin Retail Pvt. Ltd. and are protected by copyright, trademark, patent, and other intellectual property laws of India and applicable international jurisdictions.

7. Termination

We may terminate or suspend access to our Site immediately, without prior notice or liability, for any reason whatsoever, including without limitation a breach of these Terms. All provisions of the Terms which by their nature should survive termination shall survive.

8. Changes to the Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. Continued use of the Site after any such changes constitutes your acceptance of the new Terms.

Questions about this policy?

Vetraj Pet Hospital — a unit of Wintin Retail Pvt. Ltd.
Head Office: 2233, BSNL, Near Tri Shakti Mandir, Sector-50 C, Chandigarh 160047